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CIDERAL®

Padded phone case, bright colors for style.

Sales No.1 👑

Dive into the realm of protection and style with our Molten collection of iPhone cases, exclusively from THE COLLECTIVE CASE®. Inspired by the iconic look of high-performance puffer jackets, these cases offer a seamless fusion of functionality and aesthetics.

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📃 Frequently Asked

Can I track my order?

Yes, tracking information will be provided once your order has been shipped. You'll receive an email with tracking details to monitor the progress of your delivery. You also can click on the track my order link in the navigation menu.

Do your phone cases support wireless charging?

Yes, many of our phone cases are designed to be compatible with wireless charging technology, allowing for convenient charging without removing the case.

Do you ship internationally?

Yes, we ship internationally to many countries around the world. However, shipping times may vary depending on your location. Please check our shipping policy or contact us for more details.

Can I change my shipping address after placing an order?

If you need to change your shipping address after placing an order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request, but please note that changes may not always be possible, especially if the order has already been shipped.

Are your phone cases securely fitted to the device?

Absolutely, our phone cases are precisely engineered to ensure a snug and secure fit for your device, providing full protection against bumps and drops.

How long does shipping take?

Shipping times vary depending on your location. For the USA, UK, Western Europe, Mexico, and Canada, shipping typically takes 7-30 business days. For the rest of the world, it usually takes 15-30 business days.

Can I customize my phone case with personal designs or logos?

Currently, we do not offer customizations for individual phone cases. However, we constantly update our product offerings, so stay tuned for any future customization options.

How do your phone cases protect against drops?

Our phone cases feature advanced shock-absorption technology, including reinforced corners and raised edges, to protect your device from accidental drops and impacts.

Do your phone cases come with screen protectors?

Our phone cases do not typically come with screen protectors. However, we offer a selection of compatible screen protectors that you can purchase separately for added protection.

Can I access all the buttons and ports while using your phone cases?

Yes, our phone cases are designed with precise cutouts, allowing easy access to all buttons, ports, and camera lenses without compromising functionality.

Are your phone cases easy to install and remove?

Absolutely, our phone cases are designed for easy installation and removal, ensuring hassle-free usage and maintenance.

What is your return policy for shipping-related issues?

If you encounter any issues with your order related to shipping, such as damaged or lost items, please contact our customer service team within a reasonable timeframe. We'll work with you to resolve the issue and may offer refunds or replacements depending on the circumstances.

Do your phone cases come with a warranty?

Yes, we stand behind the quality of our products. Our phone cases come with a warranty against manufacturing defects. Please refer to our warranty policy for more details.

Are your phone cases environmentally friendly?

We are committed to sustainability. While our primary focus is on providing durable and protective phone cases, we also strive to minimize our environmental footprint by using eco-friendly materials and packaging whenever possible.

What shipping carriers do you use?

We work with a variety of shipping carriers depending on your location and the selected shipping method. Some common carriers we use include USPS, UPS, FedEx, DHL, and local postal services.

How do I clean and maintain my phone case?

To clean your phone case, simply use a damp cloth with mild soap and water. Avoid using harsh chemicals or abrasive materials, as they may damage the case's finish. Regular cleaning helps maintain the appearance and durability of your phone case.

What should I do if my order hasn't arrived within the estimated timeframe?

If your order hasn't arrived within the estimated delivery timeframe, please contact our customer service team with your order number. We'll investigate the issue and provide assistance accordingly.

Do you ship to PO boxes or APO/FPO addresses?

Yes, we can ship to PO boxes and APO/FPO addresses. Please make sure to provide accurate address details during checkout to ensure smooth delivery.

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